Shipping Policy – ChashmaLab

At ChashmaLab, we are committed to delivering your orders safely, accurately, and on time. We work with trusted courier and logistics partners to ensure your eyewear and optical accessories reach you in perfect condition.

Shipping Timeline

    • Order Processing

      All orders are processed within 1–2 working days after confirmation.

      Estimated Delivery Time

      • Metro Cities: 2–5 working days
      • Other Locations: 4–8 working days

      Delivery timelines may vary due to weather conditions, courier delays, public holidays, or other unforeseen circumstances beyond our control.

Shipping Charges

  • Free Shipping on all prepaid orders across India.
  • A small additional charge may apply for Cash on Delivery (COD) orders depending on the order value and delivery location.

Order Tracking

Once your order is shipped, you will receive an email and/or SMS with your tracking details and tracking link to monitor your shipment in real-time.

Delays or Issues

If your order has not arrived within the expected timeframe, please contact our customer support team at:

📧 support@chashmalab.com

Our team will assist you and resolve the issue as quickly as possible.

Important Notes

    • Please provide a complete and accurate shipping address to avoid delays or failed deliveries.
    • Once an order has been shipped, the delivery address cannot be changed or modified.
    • If you are unavailable during delivery, the courier partner may attempt re-delivery or contact you directly.

      Thank you for shopping with ChashmaLab.